Contact / Help¶

Email support¶

support@revealforge.com

We aim to respond within 48 business hours (Monday–Friday, excluding public holidays). This is a small, focused product line — email is the fastest and most reliable way to reach us, independent of any marketplace messaging system.

Before you write in, please have ready¶

To help us solve your issue on the first reply, include:

Your Blender version (e.g. "4.5.13 LTS" or "5.2.1 LTS" — see Help > About Blender).
Your operating system (Windows / macOS / Linux, and version).
A screenshot of the issue (viewport, modifier panel, or error message, whichever is relevant).
A minimal .blend file that reproduces the problem, if you can put one together — even a stripped-down version of your scene with just the anchor points object and the modifier applied helps us diagnose faster than a description alone.

What we can help with¶

Installation and setup issues (Asset Library, Append/Link).
Questions about how the node group and workflow are meant to be used — see the User Guide and FAQ first, most common questions are already answered there.
Compatibility questions for your specific Blender version — see Compatibility.
License and usage-rights questions — see License.
Purchase and refund questions — refunds follow Superhive's standard marketplace policy; check your order/receipt page first, then reach out if anything's unclear.

What's out of scope¶

Custom scene setup or scripting work on your specific project (we can point you to the relevant guide section, but can't build your scene for you).
Support for modified/redistributed copies of the asset outside the terms of the License.
Issues caused by third-party add-ons or renderer-specific bugs unrelated to the node group itself.

Before buying¶

If you have a question before purchasing, the FAQ covers the most common ones (compatibility, licensing for client work, refund policy). If your question isn't answered there, email us at support@revealforge.com — pre-purchase questions are welcome.